Practice Assistant
Wills & Estates
Safewill Legal
Safewill Legal is the affiliate law firm of Safewill, Australia’s leading digital estate planning platform.
Together, we’re modernising how Australians navigate wills, probate and estate administration - combining specialist legal expertise with thoughtful technology and modern workflows.
Safewill Legal operates as a tech-enabled legal practice, working closely with Safewill’s product and operations teams to deliver probate and estate administration services in a faster, clearer and more client-friendly way.
Our team manages complex estate matters and sensitive client situations, supported by strong systems, structured processes and a collaborative culture.
The Opportunity
We’re looking for a Practice Assistant - Wills & Estates to support our lawyers across probate and estate administration matters.
This role is designed for someone early in their legal career who wants hands-on exposure to how estate matters move through the legal system - from client intake through to administration.
You’ll work closely with lawyers to support file management, client communication and legal documentation, ensuring matters progress smoothly and clients feel supported throughout what can be a complex and emotional process.
For the right candidate, this role offers a clear development pathway into a Paralegal position within 12-18 months, as you build experience and capability in estate administration.
This role is full-time and based in our Sydney CBD office.
What you’ll do
Matter Support & File Management
Support lawyers with probate and estate administration matters from intake through to administration
Maintain accurate electronic and physical matter files, ensuring documents are organised and up to date
Assist with document management including scanning, filing and maintaining digital records
Prepare and organise documents and correspondence for legal matters
Monitor file progress and assist lawyers to keep matters moving efficiently
Manage safe custody documentation including storage, retrieval and register maintenance
Client & Lawyer Coordination
Act as an initial point of contact for client enquiries
Answer and triage inbound calls and direct enquiries appropriately
Coordinate client meetings, room bookings and lawyer schedules
Welcome clients to the office and support a calm, professional client experience
Assist lawyers with meeting preparation and document compilation
Practice Operations
Manage incoming and outgoing mail, including court and client correspondence
Assist with document handling, printing and scanning where required
Support general practice administration to ensure the legal team operates smoothly
Contribute to improving workflows and systems as the practice grows
About You
This role is suited to someone interested in building a career in law and gaining practical experience in a legal practice.
You may be:
A recent law graduate
Someone seeking their first role in a law firm
Early in a legal support career and interested in wills and estates
We’re looking for someone who is:
Highly organised with strong attention to detail
Professional and friendly when working with clients
Calm and empathetic when supporting people through sensitive situations
Curious and eager to learn how legal matters are managed
Reliable, proactive and comfortable working in a busy legal practice
Experience with Microsoft Office or Google Workspace is helpful.
Previous experience in a law firm or professional services environment is beneficial but not essential.
Why Join Safewill Legal
Work in a modern, tech-enabled legal practice
Gain exposure to complex estate and probate matters
Learn directly from experienced lawyers
Build real legal experience early in your career
Clear pathway to Paralegal progression within ~18 months for strong performers
How to apply
Please submit your CV and a short cover note outlining:
Any relevant administration or reception experience
Why this role interests you
- Department
- Legal
- Locations
- Sydney HQ
- Employment type
- Full-time