Safewill Legal

Safewill Legal is the affiliate law firm of Safewill, Australia’s leading digital estate planning platform.

Together, we’re modernising how Australians deal with wills, probate and estate administration - combining technology, thoughtful design and specialist legal expertise to make complex processes simpler for families.

This isn’t a traditional law firm environment. Safewill Legal operates as a tech-enabled, modern legal practice, working closely with Safewill’s product and operations teams to deliver probate and estate administration services in a faster, clearer and more client-friendly way.

The role

As our Administrative Assistant, you’ll play a key role in keeping the office running smoothly while supporting the legal team and ensuring clients feel welcomed and cared for.

You’ll often be the first point of contact for clients, helping create a calm and professional experience while ensuring the team has the organisation and support they need to deliver excellent legal work.

This role is full-time and based in our Sydney CBD office.

What you’ll do

Client Experience & Reception

• Welcome clients to the office and ensure a warm, professional front-of-house experience

• Offer refreshments and maintain a tidy and welcoming reception area

• Triage inbound calls and direct enquiries to the appropriate team member

• Manage meeting room bookings and assist with diary coordination

• Prepare meeting rooms and support in-office client meetings

File & Document Administration

• Manage safe custody files including opening, filing, retrieval and register maintenance

• Scan, copy and organise documents to keep digital files structured and accessible

• Assist with general file management and document preparation

• Manage incoming and outgoing mail, including arranging couriers

• Collect and distribute post and ensure documents are properly logged

• Provide general administrative support to lawyers and the broader legal team

About you

You’re organised, calm under pressure, and enjoy helping people while keeping things running smoothly behind the scenes.

You’ll bring:

• A professional and friendly phone manner

• Strong organisational skills and attention to detail

• A calm, empathetic approach when speaking with clients

• Confidence managing multiple tasks in a busy office environment

• A proactive and reliable attitude

• Comfort using common office systems (Microsoft Office or Google Workspace)

• Experience working with confidential documents or legal files

• An interest in building a career in estate planning and administration

How to apply

Please submit your CV and a short cover note outlining:

• Any relevant administration or reception experience

• Why this role interests you